OVERVIEW

This website is operated by Fragranzia Natural Attars & Perfumes (“we”, “us”, “our”). Throughout the site, the terms refer to Fragranzia. Fragranzia offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms & Conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available through hyperlink. These Terms apply to all users of the site including browsers, vendors, customers, merchants, or contributors of content.

Please read these Terms carefully before using our website. By using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any service.

Any new features or tools added to our store shall also be subject to these Terms. We reserve the right to update, change or replace any part of these terms by posting updates on this page. It is your responsibility to check this page periodically. Continued use constitutes acceptance of the changes.

Our store is hosted on an online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By accepting these Terms, you confirm that you are at least the age of majority in your state or province of residence.

You may not use our products for any illegal or unauthorized purpose. You must not transmit any malware, viruses, or harmful code.

Any breach of these Terms results in immediate termination of services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time.

You understand that your content (excluding credit card data) may be transferred unencrypted across various networks. Credit card information is always encrypted.

You agree not to reproduce, copy, sell, resell or exploit any portion of the Service without our written permission.

SECTION 3 – ACCURACY & COMPLETENESS OF INFORMATION

We are not responsible if information on this website is inaccurate, incomplete or not updated. Material on this site is for general information only and should not be relied upon as the sole basis for decisions.

We reserve the right to update the website content anytime without obligation.

SECTION 4 – MODIFICATIONS TO SERVICE & PRICES

Prices for our products may change without notice.

We reserve the right to modify or discontinue any service without notice.

We are not liable for any modification, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Our natural attars, perfumes, and handcrafted fragrances may be available exclusively online. Some products may have limited quantities and are subject to our Refund Policy.

We try to display product colors and images accurately but cannot guarantee the accuracy of every screen.

We reserve the right to:

  • limit sales to any person or region,
  • limit product quantities,
  • discontinue products anytime.

We do not warrant that the quality of products or services will meet expectations.

SECTION 6 – ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to refuse any order.
We may limit or cancel orders per customer, household, or address.

You agree to provide accurate and updated purchase and account information so we can complete your transaction smoothly.

Refund Policy applies according to our terms stated on the Refund Policy page.

SECTION 7 – OPTIONAL TOOLS

We may offer access to third-party tools “as is” without warranties. Usage of such tools is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

Our site may contain third-party links that are not affiliated with us. We are not responsible for evaluating their content or accuracy.

Please review third-party policies before engaging in any transaction with them.

SECTION 9 – USER COMMENTS & SUBMISSIONS

If you send suggestions, ideas, reviews, or feedback, you grant us permission to edit, copy, publish, distribute, or use them without restriction.

You agree that your comments:

  • will not violate third-party rights,
  • will not contain unlawful or harmful material,
  • will not impersonate others.

You are responsible for the accuracy of your comments.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 – ERRORS & OMISSIONS

We may correct errors, inaccuracies, or omissions at any time. We are not obligated to update information unless legally required.

SECTION 12 – PROHIBITED USES

You may not use the site for:

  • unlawful activities,
  • violating intellectual property rights,
  • harassment, discrimination, defamation,
  • submitting false information,
  • uploading malware or viruses,
  • spamming or scraping,
  • interfering with site security.

Violation results in termination of service.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, secure, or error-free service.

All products and services are provided “as is” without warranties.

We are not liable for any direct or indirect damages resulting from use of our services or products. In jurisdictions where such limitations are restricted, liability is limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold Fragranzia, its directors, employees, suppliers, and affiliates harmless from any claim arising from your breach of these Terms.

SECTION 15 – SEVERABILITY

If any provision is held unlawful, the remaining terms continue in effect.

SECTION 16 – TERMINATION

Both parties may terminate these Terms anytime.
If you violate any term, we may terminate access immediately.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Fragranzia. Any earlier agreements are replaced by this version.

SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of India.

SECTION 19 – CHANGES TO TERMS

You can review the latest Terms anytime on this page. Continued usage after updates constitutes acceptance.

SECTION 20 – INTERNATIONAL SHIPPING

We offer international shipping to selected countries. All international orders are dispatched only after payment confirmation.

Shipping Time:
International delivery usually takes 15–20 business days after payment is confirmed. Delivery times may vary based on destination, customs clearance, and local courier processes.

Customs & Import Duties:
Customs duties, taxes, or import fees (if applicable) are the responsibility of the customer. Fragranzia is not liable for delays caused by customs procedures in your country.

Order Accuracy:
Please ensure your shipping address and contact details are accurate. We are not responsible for delays or non-delivery due to incorrect information provided by the customer.

Restrictions:
Some products may not be eligible for international shipping depending on local regulations. If any item cannot be shipped to your country, we will inform you and process a refund if required.

Tracking:
Tracking details (if available) will be shared once the order is dispatched.

SECTION 21 – CONTACT INFORMATION

Questions about the Terms should be sent to:

Fragranzia Natural Attars & Perfumes
📧 Email: contact@fragranzia.in / talibfragrance@gmail.com
📞 Phone: +91 9235000198 / +91 95982 95267
📍 Address: Office (India)
GST Number: 09GNSPB0776D1ZS